Terms of service

Acceptance of Terms By using this site, you confirm that you are at least 18 years of age, have read and understood these terms, and agree to be legally bound by them. If you do not agree, please do not use our site.

Products & Descriptions We make every effort to display our products accurately. However, we do not warrant that product descriptions, images, pricing, or other content is error-free, complete, or current. Colors may vary slightly due to monitor settings. We reserve the right to correct errors and update information at any time without notice.

Pricing & Payment All prices are in USD and subject to change without notice. We accept major credit cards and other payment methods as displayed at checkout. By submitting an order, you represent that you are authorized to use the payment method provided. We reserve the right to cancel orders where pricing errors have occurred.

Orders & Cancellations Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion, including but not limited to cases of suspected fraud, unauthorized use, or product unavailability. If your order is cancelled, you will receive a full refund.

Shipping & Delivery We ship to the destinations listed at checkout. Estimated delivery times are provided in good faith but are not guaranteed. Pet Nest is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier. Shipping costs are non-refundable.

Returns & Refunds All returns and refunds are subject to our Refund Policy, which is incorporated into these Terms by reference. We reserve the right to deny returns that do not meet our policy requirements.

Pet Safety Disclaimer Our products are designed for pet use under human supervision. Pet Nest is not liable for any injury, harm, or damage to pets or persons resulting from misuse, improper supervision, or failure to follow product instructions. Always supervise your pet when using our products and discontinue use if any signs of distress occur.

Intellectual Property All content on this website, including but not limited to logos, images, text, graphics, and product descriptions, is the property of Pet Nest and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

User Conduct You agree not to use our site for any unlawful purpose, to submit false or misleading information, to attempt to gain unauthorized access to our systems, or to engage in any conduct that could damage or impair our website or reputation.

Limitation of Liability To the fullest extent permitted by law, Pet Nest and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

Disclaimer of Warranties Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

Indemnification You agree to indemnify and hold harmless Pet Nest and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of our site, violation of these terms, or infringement of any third-party rights.

Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the new terms.